Emaar Community Management LLC (ECM) is an award-winning division of the Emaar Group
ECM began as a department of just three staff members in 2005 – the initial brief being to hand over the communities we’d built and to manage any minor ‘snagging’ issues! Since then, it would be true to say our scope of work has expanded exponentially. We’ve learned a lot along the way and can now boast an international team of highly qualified experts, who bring their experience and qualifications from all over the world.
From those three original staff members, who are now part of our senior team, ECM has become a leader in its field and the first and only organisation outside the USA to become an Accredited Association Management Company® (AAMC®), part of a truly elite group with the most prestigious certification in the industry, from the US-based Community Associations Institute (CAI). In addition, two of those original three, became the first Certified Managers of Community Associations (CMCA) property development professionals in the Middle East and Asia in 2008 when they were certified by the US-based National Board of Certification for Community Association Managers (NBC-CAM). This underscores our quest for international best practices in community management.
Today we can still take care of those snagging issues, if that’s what’s required, but we now have the capacity to manage every aspect of a community – from setting up owners associations and advocacy, to educating our residents about sustainability and holding community events. Our parent company, Emaar, has built some of the world’s finest and most exceptional buildings – and ECM follows on to increase their asset value with world-class knowledge and service. We’ve built a reputation second to none and we strive to become even better – our next goal is to take our scope of expertise further still, both within the GCC and internationally.